Shipping Policy
We carefully prepare every order and work to make sure your favourite pieces arrive safely and on time.
Orders are carefully processed and prepared for shipment within 1–3 business days.
Once your order has been shipped, delivery generally takes 5–11 business days.
Order Processing
Once your order is successfully placed, our team begins preparing it for shipment. Please allow 1–3 business days for processing.
Processing includes order verification, product preparation, quality checks, packaging and handover to our shipping carrier.
Shipping & Delivery
After your order has been processed and shipped, the estimated delivery time is approximately 5–11 business days.
Delivery times may vary slightly depending on your location, carrier availability, weather conditions and other circumstances outside our control.
Tracking Your Order
Once your order has been shipped, you may receive a shipping confirmation email containing your tracking information.
Please allow some time for tracking information to become active after your package has been handed over to the carrier.
Possible Delays
While we do our best to meet the estimated delivery times, occasional delays may occur due to weather, carrier disruptions, high shipping volumes, customs or other unforeseen circumstances.
Incorrect Shipping Information
Please make sure your shipping address and contact details are correct before completing your order.
If you notice an error, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
From our home to yours.
Order Placed
Your order is received and confirmed.
Preparing
We carefully prepare and package your items.
Shipped
Your package is handed over to the carrier.
Delivered
Your new favourite piece arrives at your door.
A little patience, a beautiful arrival.
We appreciate your patience while we prepare your order. Every item deserves the right care before it makes its way to your home.
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